Return Policy

To begin a return or an exchange, please contact us:
  • By email: hello@onwardreserve.com
  • By phone: (888) 543-5022
  • Or chat with us!
Items should be returned new, unworn and with all original tags and labels still attached.  In addition, shoes should be returned in their original, undamaged shoe box. We may refuse to accept returns which are not in the above specified conditions.  Returns and exchanges will only be accepted within 30 days of the purchase date. ALL SALE ITEMS ARE FINAL SALE AND NON-REFUNDABLE.